The United African Association (UAA) provides confidential, practical and compassionate support to individuals and families facing difficult situations.
We understand that problems with housing, immigration, finances, family circumstances or personal safety can feel overwhelming. Our Welfare Services help people understand their options, access the right services and make sure their voices are heard.
Our team can provide support, advocacy, information and signposting across a range of issues, including:
Sometimes people know what help they need but find it difficult to communicate with services or understand complicated processes.
Where appropriate, UAA can advocate on behalf of individuals, help them prepare for appointments, understand correspondence and communicate their concerns to relevant organisations.
Our aim is to help people feel more confident, informed and able to make decisions about their own circumstances.
We support people from a wide range of backgrounds, including migrants, refugees, families, older people and individuals experiencing hardship or isolation.
Our approach is respectful, non-judgemental and person-centred. We listen to each person’s circumstances and work with them to identify the most appropriate next steps.
UAA works alongside and refers people to a range of professional and community organisations.
Where an issue requires specialist legal, immigration, housing, debt, safeguarding or other professional advice, we will help individuals connect with an appropriately qualified service.
UAA does not provide regulated legal or immigration advice. Our role is to provide practical support, advocacy and access to appropriate specialist services.
If you are experiencing a problem and are unsure where to turn, speak to our team.
We will listen, help you understand what support may be available and work with you to find the right way forward.
United African Association – Supporting People, Protecting Wellbeing and Helping Our Community Access the Support They Need.
