Here at UAA, we provide welfare checks to our beneficiaries and potential service users. We provide advice to people about their varying queries if necessary or refer to relative experts for a more individual centred service. Our welfare calls are taken rather seriously as it allows us to establish initial necessities and help service-users who call need. Welfare checks are important as they help resolve or lessen anxieties of service users particularly when their queries are easily and rapidly solved though a phone call. Welfare calls we receive are usually from people with No Recourse to Public Funds status facing difficulties of economic and health difficulties , Domestic abuse victims, single mothers, international students, families on the verge of losing their homes, periodic physically unfit to work (accidents at work), unemployed families.